Cisco ASR1001X Chassis CX L1 8x5xNBD Support | Enterprise Service — CON-C1NBH-ASR1001X

Maintain routing continuity with Cisco CX L1 support for the ASR1001X chassis. Built for environments where network availability directly affects application performance, this service provides 8x5 coverage with next-business-day response to help teams resolve hardware issues without unnecessary delay. For infrastructure leaders, the value is operational certainty. Instead of absorbing the cost and risk of extended outages, you get a defined support path aligned to standard business hours and a service model designed for enterprise routing platforms. That matters when the ASR1001X sits at the edge of critical WAN, branch, or data center connectivity. This support offering is well suited to organizations that want predictable service coverage for installed Cisco chassis hardware without overbuying around-the-clock support. It helps preserve uptime, simplify escalation, and keep replacement planning tied to a known response window. For teams managing multiple network assets, that predictability is often what separates routine maintenance from expensive disruption. Ideal For Supporting a Cisco ASR1001X deployed at a branch WAN edge Maintaining service coverage for enterprise routing chassis in a data center Standardizing support for installed Cisco network hardware across sites Reducing recovery risk for business-hour critical connectivity Why This Product 1 Business-hour coverage instead of 24x7 premium support 2 Next-business-day response for predictable recovery planning 3 Chassis-specific coverage for Cisco ASR1001X environments 4 Remote support model suited to installed network hardware