Cisco ASR1001HX 16G CX Level 1 Support | Enterprise Router Service — CON-L1NCD-MASR1001

Keep enterprise routing aligned with the support model your network depends on. Cisco CX Level 1 8x7xNCD for the ASR1001HX 16G is built for teams that need dependable assistance around a mission-critical edge or WAN router. When the platform sits at the center of branch aggregation, secure connectivity, or application backhaul, service quality matters as much as hardware capability. This support offering is intended to help reduce downtime risk by giving infrastructure teams a clear path to vendor-backed assistance for the ASR1001HX 16G environment. It fits organizations that value predictable support coverage, faster issue escalation, and a service relationJTFp aligned to production network operations. For procurement teams, it also provides a straightforward way to extend the lifecycle of a strategic Cisco routing asset without changing the underlying architecture. Choose this service when the router is too important for generic support tiers and too valuable to leave uncovered. It is a practical fit for enterprises that want to protect network continuity, preserve operational confidence, and maintain a stable support posture for a platform that carries real business traffic. Ideal For Supporting a production WAN edge router in a branch aggregation design Maintaining vendor coverage for a Cisco ASR1001HX 16G deployed in enterprise routing Extending support on a strategic router used for secure connectivity and application backhaul Standardizing service coverage for procurement-managed Cisco infrastructure assets Why This Product 1 Vendor-backed Cisco support for a strategic routing platform 2 8x7xNCD coverage for production network operations 3 Focused on the ASR1001HX 16G environment 4 Better fit than generic third-party support for Cisco-centric teams