Cisco ASR1001-X SNTC 24x7x2OS Support | Cisco Enterprise Service — CON-PREM-ASR1001X

Keep your ASR1001-X in service with Cisco Smart Net Total Care coverage designed for production network environments. This support offering helps reduce operational risk by pairing access to Cisco technical resources with service continuity for the chassis platform that anchors branch, campus, or edge routing. For teams responsible for uptime, the value is not just response time. It is the confidence that a critical routing platform has a defined support path when faults, hardware issues, or service-impacting events occur. That matters when the router sits in front of business applications, WAN links, or segmented network services that must stay available. This service is a strong fit for organizations standardizing on Cisco infrastructure and looking to preserve lifecycle coverage on a deployed ASR1001-X. It supports disciplined operations, simplifies escalation, and helps procurement align support spend with the business impact of the platform. For environments where replacement timing, vendor access, and service continuity matter, this coverage helps justify the investment in a premium routing asset. Ideal For Supporting a production ASR1001-X deployed at a branch or campus edge Maintaining coverage for a Cisco routing platform in a WAN aggregation role Extending support on installed network hardware during lifecycle planning Reducing operational risk for infrastructure teams managing business-critical routing Why This Product 1 24x7 coverage versus business-hours-only support 2 2-hour response objective versus slower standard service 3 Cisco-backed entitlement versus third-party coverage 4 Replacement-focused support for installed chassis hardware