Cisco ASR1001-X 8x5xNBD Support | VPN+FW, Enterprise Service — CON-SSSNT-ASR1001C

Keep your ASR1001-X in service with Cisco 8x5xNBD support built for operational continuity at the network edge. This support offering is aligned to environments running VPN and firewall functions where downtime affects branch access, remote connectivity, and security enforcement. Next-business-day response helps reduce the time between issue identification and vendor engagement, while 8x5 coverage fits standard business-hour operations that still demand disciplined support. For infrastructure teams, that means a clearer path to resolution when a gateway, security service, or routing function needs escalation. This is the kind of support plan that makes sense when the platform is carrying production traffic and the cost of delay is higher than the cost of coverage. It helps preserve service levels on a Cisco edge appliance that often sits at the center of WAN access, secure connectivity, and perimeter policy enforcement. Ideal For Supporting a branch WAN gateway that carries secure remote access traffic Maintaining firewall and VPN services on a production edge router Covering a Cisco appliance used for business-hour network operations Reducing downtime risk for distributed sites dependent on one gateway Why This Product 1 Next-business-day response versus slower return-to-service coverage 2 8x5 support window for standard business operations 3 Focused on ASR1001-X VPN and firewall workloads 4 Better fit for production edge uptime than ad hoc break-fix