Cisco ASR1001-X 3YR SNTC 24x7x4 Support | Enterprise Network Service — CON-3SNTP-FLSABGEX

Maintain routing continuity when outages are not an option. This 3-year Cisco Smart Net Total Care service for the ASR1001-X with built-in 10GE provides 24x7 support coverage and a 4-hour response target for covered hardware issues. It is built for infrastructure teams that need predictable escalation, faster recovery, and a support path aligned to production network demands. For enterprise edge deployments, the value is not just access to support — it is the ability to reduce downtime risk and keep a critical routing platform in service. SNTC helps streamline case handling, replacement coordination, and technical assistance through Cisco’s support framework, making it a strong fit for environments where the router sits on the path of revenue, remote access, or application delivery. Choose this service when the cost of delay is higher than the cost of coverage. It gives procurement and operations teams a clear support posture for a high-value Cisco platform, with service terms that match the operational importance of the ASR1001-X. Ideal For Supporting a branch or campus edge router that carries business-critical traffic Maintaining service coverage for a Cisco ASR1001-X in a production WAN edge Standardizing support terms across enterprise routing infrastructure Reducing recovery time for teams responsible for remote access and application paths Why This Product 1 3-year term provides predictable support planning versus ad hoc coverage 2 24x7 access suits production routing environments better than business-hours support 3 4-hour response target helps reduce downtime risk on critical edge infrastructure 4 Cisco-backed service aligns to the ASR1001-X platform and support workflow