Cisco ASR1001-HX Support 8x5xNBD | Cisco One, Enterprise Support — CON-SSSNT-CASR11XH

Protect the operational value of your ASR1001-HX with Cisco One support designed for teams that cannot afford uncertainty at the network edge. This 8x5xNBD service provides coverage during standard business hours with next-business-day response, helping accelerate issue resolution when routing performance, availability, or hardware health becomes a concern. For enterprise environments, support quality matters as much as the platform itself. A service contract like this helps preserve uptime planning, simplifies escalation, and gives procurement a defined support term tied to a specific Cisco platform. It is a practical choice for organizations that want dependable coverage without moving to a 24x7 model. This offering is aligned to the ASR1001-HX, making it suitable for environments where the router supports branch aggregation, WAN edge connectivity, or critical inter-site traffic. It is built for teams that value predictable service response, vendor-backed support, and a lower-friction path to maintaining network operations over time. Ideal For Supporting a branch or WAN edge router that must stay covered during business hours Extending vendor support for a deployed Cisco ASR1001-HX in production Standardizing support terms across distributed network infrastructure Maintaining predictable service coverage for procurement and renewal planning Why This Product 1 Business-hours coverage instead of 24x7 service 2 Next-business-day response for planned support economics 3 Tied specifically to the Cisco ASR1001-HX platform 4 Vendor-backed support for enterprise routing operations