Cisco ASR1000 Embedded Services Processor Support | Cisco Smart Net — CON-SSSNC-ASR10ESP

Maintain continuity on Cisco ASR1000 infrastructure with solution support tailored for the embedded services processor. This coverage is designed for organizations that depend on stable routing, service availability, and fast issue resolution around core network platforms. For teams managing production WAN, branch aggregation, or edge routing, the value is not just access to support — it is the ability to keep critical services moving when hardware issues threaten uptime. Cisco support on this class of platform matters because the embedded services processor is central to performance and service delivery. When the network is carrying business-critical traffic, response quality and vendor-backed assistance can make the difference between a contained incident and an extended outage. This support offering is positioned for environments where the cost of delay is higher than the cost of coverage. Choose this support path when the ASR1000 platform anchors essential connectivity and you need a clear escalation route backed by Cisco expertise. It is a practical fit for procurement teams and infrastructure leaders who want to protect installed assets, reduce operational uncertainty, and keep support aligned to the importance of the system. Ideal For Supporting a Cisco ASR1000 deployed as a WAN edge router Maintaining coverage for enterprise branch aggregation infrastructure Protecting production routing services in a data center network Backing mission-critical connectivity in government or regulated environments Why This Product 1 More targeted than generic break-fix coverage for core routing hardware 2 Better fit for production ASR1000 deployments than ad hoc support 3 Vendor-backed escalation adds confidence for critical network incidents 4 Designed for infrastructure teams protecting high-value Cisco platforms