Cisco ASR1000 Embedded CX Level 1 Support | Enterprise Support — CON-L1NCD-ASR100EX

Keep Cisco ASR1000 environments supported with embedded CX Level 1 coverage built for operational continuity. This service is designed for teams that need structured vendor assistance for routing platforms without adding unnecessary complexity to the support model. With 8x7xNCD coverage, this support offering aligns with standard business-hour operations and provides a clear path for case management when issues arise. It is suited to organizations that want dependable access to Cisco support resources for the ASR1000 platform while maintaining predictable service boundaries. For infrastructure teams, the value is in reducing friction during incidents. Instead of managing ad hoc escalation paths, you get a defined support framework tied to the product family. That matters when the network carries critical traffic and every hour of disruption affects users, applications, and downstream systems. This support SKU is a practical fit for enterprises that already standardize on Cisco routing and want to preserve platform stability with a vendor-aligned support entitlement. Ideal For Supporting enterprise WAN routing built on Cisco ASR1000 platforms Maintaining business-hour coverage for branch and campus network operations Standardizing vendor support for installed ASR1000 infrastructure Reducing escalation friction for network operations teams Why This Product 1 Embedded support tied specifically to Cisco ASR1000 2 Business-hour coverage with 8x7xNCD service window 3 Level 1 entitlement for structured vendor assistance 4 Better fit for standardized Cisco routing environments