Cisco ASR1000 24x7x4OS Support | Cisco Enterprise Routing Support — CON-SSC4P-ASR100RA

Keep core routing services covered when uptime matters most. This Cisco support offering provides 24x7x4OS maintenance for the ASR1000 route platform, giving infrastructure teams a defined service path for production environments that cannot afford extended disruption. With a 1-year term, it is suited to organizations that want predictable support coverage aligned to operational budgets and refresh cycles. For enterprise networks, the value is not just response time — it is confidence that a critical routing layer has a support contract in place when incidents occur. This service is designed for teams managing business-critical WAN, edge, or aggregation routing where service delays can ripple across users, applications, and sites. It helps reduce the risk of unplanned downtime by pairing around-the-clock coverage with accelerated onsite response. Choose this support model when the cost of a routing outage is higher than the cost of keeping expert assistance on standby. It is a practical fit for environments that need vendor-backed maintenance, clear entitlement, and a support structure that matches the importance of the ASR1000 in the network stack. Ideal For Supporting production WAN edge routing for enterprise sites Maintaining service coverage for Cisco ASR1000 deployments Protecting routing infrastructure in branch aggregation environments Backing annual maintenance planning for critical network hardware Why This Product 1 24x7x4OS coverage for critical routing environments 2 1-year maintenance term for predictable planning 3 Onsite response model for faster service action 4 Cisco-backed support for ASR1000 infrastructure