Cisco ASR 9910 LS Chassis | Level 2 Support, Enterprise Router — SD-AR2K-A9KPTR20

Maintain routing infrastructure with support coverage aligned to the operational demands of a Cisco ASR 9910 chassis. This Level 2 service offering is intended for organizations that want structured hardware support for a critical platform while keeping the service scope focused on the physical system. For network teams, the value is straightforward: reduce uncertainty around chassis support and keep escalation paths clear when the router sits in a production path. The no-software-support structure makes this a fit for environments that already manage software separately or standardize support by layer. This service is especially relevant where the ASR 9910 anchors core or aggregation traffic and downtime carries direct business impact. It helps procurement and operations teams align support spend with the hardware that matters most, while preserving a predictable support model for the chassis itself. Ideal For Support coverage for production ASR 9910 chassis deployments Hardware-only service planning for organizations with separate software contracts Escalation support for critical routing infrastructure Procurement of chassis support for enterprise network operations Why This Product 1 Hardware-only support scope versus bundled service plans 2 Level 2 coverage for structured escalation 3 Matched to the ASR 9910 LS chassis 4 Useful when software support is handled separately