Cisco ASR 9902 Chassis 24x7x4OS Support | Enterprise Service — CON-SSC4P-ASR92902

Keep critical routing infrastructure covered with Cisco solution support for the ASR 9902 chassis. This service is built for environments where downtime is expensive and response time matters, pairing 24x7 coverage with four-hour onsite support to help restore service quickly when issues move beyond remote resolution. For infrastructure teams running core WAN, edge, or aggregation workloads, the value is in speed, access, and accountability. You get a support model aligned to high-priority production systems, with escalation paths designed to reduce time spent diagnosing failures and waiting for field intervention. That matters when the chassis sits on the path of revenue traffic, remote access, or inter-site connectivity. This support offering is a strong fit for organizations that standardize on Cisco routing platforms and want service coverage that matches the operational importance of the hardware. It helps justify the investment in the ASR 9902 by protecting the uptime, continuity, and serviceability of the platform over its lifecycle. Ideal For Supporting a core WAN edge router in a regional enterprise network Covering a chassis used for aggregation in a data center edge design Maintaining service continuity for inter-site routing infrastructure Protecting a production ASR 9902 deployment with rapid onsite response Why This Product 1 Four-hour onsite response versus standard business-hours support 2 24x7 coverage for production routing environments 3 Cisco-specific entitlement for ASR 9902 chassis 4 Better fit for critical infrastructure than basic break-fix coverage