Cisco ASR 9902 2RU Flexible Consumption Support | Enterprise Network Services — SD-SSSNT-ASR9902M

Maintain service continuity around the Cisco ASR 9902 with 8x5xNBD support coverage tailored for production routing environments. This flexible consumption support offering is designed for teams that need dependable vendor-backed assistance during standard business hours, with next-business-day response to help reduce disruption when hardware or platform issues surface. For infrastructure groups running core WAN, edge, or aggregation services, support quality matters as much as the platform itself. This service helps align operational risk with a defined coverage window, giving procurement and engineering teams a clear support model for budgeting, lifecycle planning, and incident response. It is a practical fit for organizations that want Cisco-backed service coverage without overbuying around-the-clock support they do not need. Use it to keep the ASR 9902 under a formal support umbrella, preserve maintenance discipline, and simplify ownerJTFp across the network stack. The result is a more controlled support posture for a high-value routing asset that sits close to the business. Ideal For Support a Cisco ASR 9902 in a core WAN edge role Cover a production routing platform during standard business hours Standardize support for a 2RU network infrastructure deployment Maintain vendor-backed service coverage for lifecycle-managed routing hardware Why This Product 1 Business-hours coverage instead of 24x7 support 2 Next-business-day response for controlled incident handling 3 Cisco-backed service for ASR 9902 deployments 4 Flexible consumption model for planning and procurement