Cisco ASR 9010 AC Chassis with PEM 24x7x4 Support | Enterprise — CON-SNTP-ASR901A

Maintain service continuity for critical routing infrastructure with Cisco SNTC 24x7x4 coverage for the ASR 9010 AC chassis with PEM. In large-scale networks, the chassis is not just another component; it is a core platform that carries traffic, supports uptime commitments, and anchors operational resilience. This support offering is designed for teams that need around-the-clock access to Cisco expertise and a 4-hour response objective when incidents threaten production service. It helps reduce the business impact of hardware issues by accelerating troubleshooting, escalation, and restoration for a platform that sits deep in the network path. For infrastructure leaders, the value is in predictability: defined support coverage, faster response, and a service model aligned to high-availability routing environments. When the chassis supports revenue traffic, remote sites, or backbone connectivity, this level of coverage helps protect the network foundation your business depends on. Ideal For Core routing platforms that require fast restoration after hardware faults Backbone network environments with strict uptime expectations Service provider or enterprise WAN infrastructure needing 24x7 support Mission-critical chassis deployments where downtime affects many users Why This Product 1 24x7x4 coverage for critical routing infrastructure 2 Faster response than standard support plans 3 Cisco-specific entitlement for ASR 9010 chassis 4 Better suited to backbone uptime requirements