Cisco ASR 1002-HX Solution Support | Dual PS, 4x10GE+4x1GE — CON-SSSNC-ASR100HX

Protect a Cisco ASR 1002-HX deployment with Cisco Solution Support, a service model built for environments where edge routing cannot become a support bottleneck. This coverage is intended for systems configured with 4 x 10GE plus 4 x 1GE interfaces and dual power supplies, where uptime and vendor coordination matter more than generic break-fix coverage. Solution Support helps streamline issue ownerJTFp across the Cisco stack, reducing the time spent navigating multiple support paths when a routing problem affects production traffic. That matters in networks carrying branch aggregation, WAN edge, or service-provider-style workloads where the router sits on the critical path. For infrastructure teams, this service supports a more controlled operating model: one support relationJTFp, clearer escalation, and less friction during incidents. For procurement, it helps justify the spend on a high-value routing platform by protecting the investment with service aligned to the complexity of the deployment. When the router anchors connectivity, support quality is part of the architecture. Ideal For Supporting a WAN edge router in a branch aggregation design Maintaining coverage for a production router with dual power supplies Reducing escalation complexity in a mixed-speed enterprise routing environment Protecting a high-availability edge platform that carries business-critical traffic Why This Product 1 Solution Support versus generic break-fix coverage 2 Coordinated escalation for complex Cisco environments 3 Support aligned to dual power supply router deployments 4 Better fit for critical edge routing than basic service plans