Cisco ASR 1002-HX 8x5xNBD Support CON-SSSNT-ASR100HX | Enterprise — CON-SSSNT-ASR100HX

Keep your routing platform covered with Cisco 8x5xNBD support for the ASR 1002-HX. Built for organizations that depend on stable WAN, edge, and aggregation performance, this service helps reduce the operational burden that comes with hardware failure and parts logistics. The 8x5 next-business-day model is a practical fit for environments where immediate 24x7 response is not required, but predictable vendor support still matters. Repair and parts replacement coverage help restore failed hardware without forcing teams to absorb the full cost and delay of ad hoc recovery. That makes the service especially useful for infrastructure groups balancing uptime requirements against budget discipline. For the ASR 1002-HX, service coverage is more than a checkbox. It is a way to protect a router that sits in the path of business traffic, remote sites, or branch connectivity. Cisco maintenance support gives procurement and operations teams a clear service boundary, a known response model, and a stronger case for keeping production routing assets under contract rather than exposed to avoidable risk. Ideal For Covering enterprise edge routers that support branch and remote-office connectivity Maintaining aggregation-layer routing platforms in production networks Reducing recovery time for failed hardware in business-hours operations Supporting procurement plans for critical Cisco routing assets under contract Why This Product 1 Business-hours coverage fits controlled operations better than 24x7 plans 2 Next-business-day response helps manage repair timelines 3 Parts replacement reduces sourcing friction during failures 4 On-site maintenance supports production router recovery