Cisco ASR 1001-X 2.5G to 5 Gbps Support License | Enterprise Support — CON-SSS2P-FLSA11XS

Protect ASR 1001-X routing operations with Cisco solution support built for the 2.5 Gbps to 5 Gbps license tier. This coverage is aimed at infrastructure teams that cannot afford slow escalation or uncertain ownerJTFp when edge connectivity is under pressure. With 24x7x2 support, you get around-the-clock access to Cisco assistance and a two-hour response objective for covered issues. That matters when the router sits at the center of branch aggregation, WAN edge traffic, or application access paths that must stay available. This support license is a practical choice for organizations that want vendor-backed coverage aligned to a specific throughput tier rather than generic break-fix protection. It helps standardize support handling, reduce time spent coordinating incidents, and keep critical routing hardware under an active service umbrella. For teams managing uptime commitments, the value is not just access to support — it is faster recovery, clearer accountability, and a stronger operating posture for a device that carries essential traffic. Ideal For Supporting branch edge routers carrying business-critical WAN traffic Maintaining coverage for ASR 1001-X in distributed enterprise networks Standardizing support for routers tied to defined throughput licensing Reducing recovery time for connectivity incidents at the network edge Why This Product 1 Provides 24x7x2 coverage instead of basic business-hours support 2 Targets the ASR 1001-X platform rather than generic router coverage 3 Aligns support to the 2.5 Gbps to 5 Gbps license tier 4 Adds vendor escalation for critical edge routing incidents