Cisco ASR 1000 Advanced CX Level 2 8x5xNBD | Support, Enterprise — CON-L2NBD-SLASR1AM

Keep Cisco ASR 1000 environments covered with CX Level 2 support built for operational consistency. This service is structured for teams that need defined support hours, clear response expectations, and a vendor-backed path to resolution when network issues affect service delivery. With 8x5 coverage and next-business-day response, the offering supports planned maintenance windows, weekday operations, and disciplined incident handling. That makes it a practical fit for infrastructure teams responsible for routing platforms where delays can ripple across connected services. CX Level 2 support is valuable when the network layer must stay predictable. It helps reduce uncertainty during troubleshooting, supports faster case progression, and gives procurement teams a service model that is easier to budget and renew than reactive break-fix arrangements. For organizations standardizing on Cisco routing, this is the kind of support tier that justifies itself through uptime discipline and operational control. Ideal For Supporting a Cisco ASR 1000 deployment in a weekday operations environment Maintaining response coverage for enterprise routing incidents Standardizing support for branch or campus network backbone infrastructure Budgeting predictable support for a Cisco routing platform Why This Product 1 Defined 8x5 coverage for business-hour operations 2 Next-business-day response for faster incident progression 3 Cisco ASR 1000-specific support alignment 4 Structured service tier for predictable budgeting