Cisco ASR 1000 Advanced CX L1 8x5xNBD Support | Enterprise Services — CON-C1NBH-SLASR1AM

Support your Cisco ASR 1000 platform with a service model designed for enterprise routing operations. This CX L1 coverage provides 8x5xNBD response, giving IT teams a defined path for handling issues during standard business hours with next-business-day follow-up. For WAN edge, branch aggregation, and core routing environments, predictable support matters. When a routing platform carries site-to-site traffic, voice, cloud access, or application connectivity, even routine incidents can affect productivity. This service helps keep escalation structured and response expectations clear, which is especially valuable for teams managing multiple locations or lean network staff. Compared with lower-cost, less formal support arrangements, this offering gives you vendor-aligned coverage for a critical Cisco routing platform. It is a practical fit for organizations that want dependable assistance without the cost profile of 24x7 coverage, while still protecting the operational value of the ASR 1000 investment. Ideal For Supporting a Cisco ASR 1000 router at the WAN edge Covering branch aggregation routing for multi-site connectivity Maintaining business-hours support for enterprise network operations Protecting routing infrastructure that carries voice and cloud traffic Why This Product 1 8x5xNBD coverage versus 24x7 premium support 2 Vendor-backed routing support versus informal break-fix coverage 3 Built for Cisco ASR 1000 versus generic router support 4 Business-hours response model versus around-the-clock coverage