Cisco ASR 1000 Advanc SOLN SUPP 24x7x4OS | Cisco Support, Enterprise — CON-SSC4P-SLASR1AM

Maintain service continuity on Cisco ASR 1000 Advanced platforms with support structured for high-availability networks. SOLN SUPP 24X7X4OS provides 24x7 coverage with a four-hour response objective, helping infrastructure teams move quickly when a routing issue threatens WAN access, branch connectivity, or edge performance. This level of support is suited to environments where outages carry immediate business impact and recovery speed matters as much as hardware quality. It gives operations teams a defined escalation path and a response window that supports production routing, remote sites, and customer-facing connectivity. Compared with standard business-hours coverage, 24x7x4OS is built for organizations that cannot wait until the next day to begin recovery. It helps justify the premium by reducing the operational risk around a critical routing platform and by aligning support with the expectations of always-on network services. Ideal For WAN edge support for enterprise routing infrastructure Branch connectivity protection for Cisco ASR 1000 deployments Internet edge recovery planning for always-on networks High-availability routing support for customer-facing services Why This Product 1 24x7 coverage for critical routing environments 2 Four-hour response objective for faster recovery 3 Better fit for always-on networks than business-hours support 4 Cisco-backed service for ASR 1000 Advanced