Cisco ASA 5516-X Firepower Threat Defense 24x7x2 Support | Enterprise — CON-S2P-ASA5K16F

Protect firewall operations with Cisco Smart Net Total Care coverage built for the ASA 5516-X with Firepower Threat Defense. This 24x7x2 service gives security and infrastructure teams continuous access to Cisco support, with a two-hour response target that helps shorten the path from incident detection to expert engagement. For security appliances at the network edge, downtime is not just an inconvenience. It can interrupt remote access, segment control, and threat inspection at the exact moment those functions matter most. This support contract is designed to keep the platform accountable with round-the-clock coverage and a response model suited to high-availability security deployments. It is a practical choice for organizations that depend on Cisco firewall infrastructure and need service terms that match the operational importance of the device. By pairing the ASA 5516-X with a premium support plan, teams gain clearer escalation, faster vendor involvement, and a stronger case for maintaining security posture without service gaps. Ideal For Supporting internet-edge firewall appliances in enterprise networks Maintaining security coverage for remote access and VPN gateways Backing high-availability perimeter clusters with continuous support Protecting threat inspection services in regulated environments Why This Product 1 24x7 coverage versus business-hours-only support 2 2-hour response target for faster escalation 3 Cisco Smart Net Total Care for firewall infrastructure 4 Support aligned to security-critical edge deployments