Cisco APIC Cluster Medium Config Support | 24x7x2 Response — CON-SSS2P-APIC1CLU

Keep your APIC cluster covered with 24x7x2 support tailored for medium configurations. This service is designed for environments where controller availability directly affects network policy, automation, and operational continuity, and where waiting until the next business day is not an option. With around-the-clock coverage and a two-hour response target, this support plan helps reduce the impact of incidents that can ripple across the fabric. It is a strong fit for enterprise teams running Cisco ACI environments that require tighter service expectations than standard business-hours support can provide. For infrastructure leaders, the value is straightforward: faster access to vendor support, less uncertainty during incidents, and a service model aligned to the operational importance of the APIC cluster. For procurement, it provides a clear premium support tier for medium configurations where uptime and response speed justify the investment. Ideal For Support Cisco ACI controller clusters that must remain available across all hours Cover data center environments where APIC downtime can affect policy and automation Provide premium response for medium-sized APIC deployments in enterprise networks Reduce operational risk for teams managing always-on infrastructure services Why This Product 1 24x7 coverage for always-on operations 2 2-hour response target for faster escalation 3 APIC cluster-specific support instead of generic coverage 4 Better fit for controller environments than business-hours plans