Cisco APIC Appliance 5th Generation 24x7x4 Solution Support

Maintain service coverage for a Cisco APIC Appliance 5th Generation with 24x7 access and a 4-hour onsite response target. This Solution Support offering suits environments where APIC appliance availability affects fabric operations and support escalation must continue outside standard business hours. Maintain 24x7 support coverage for a Cisco APIC Appliance 5th Generation. Receive a 4-hour onsite response target for qualifying service events. Align Solution Support coverage with fifth-generation APIC appliance deployments. Apply a service entitlement rather than adding appliance hardware or a software license. Key Features 24x7 support coverage for continuous service access 4-hour onsite response target Applies to fifth-generation appliance scope Solution Support service level FAQ What is the difference between APIC Appliance 5th Generation and CON-SSC4P-APICSEG5? APIC Appliance 5th Generation identifies the supported Cisco appliance generation. CON-SSC4P-APICSEG5 is the ordering code for the associated Solution Support service level, providing 24x7 coverage and a 4-hour onsite response target for that appliance scope. What service level does CON-SSC4P-APICSEG5 provide? CON-SSC4P-APICSEG5 provides Cisco Solution Support with 24x7 coverage and a 4-hour onsite response target. It applies to the APIC Appliance 5th Generation and represents a support entitlement, not physical appliance hardware. Does this part include a Cisco APIC appliance? No. This part is a service entitlement for a Cisco APIC Appliance 5th Generation. It provides the stated support coverage and onsite response target; it does not represent an APIC appliance, network hardware component, or software license. When is 24x7x4 APIC appliance support appropriate? This service level fits environments where APIC appliance availability must be supported at all hours and an onsite response target is required. It is relevant for operational fabric deployments where appliance issues may need escalation beyond standard business-hour support.