Cisco Aironet 1815M Series SMARTnet 8x5xNBD | Cisco Support — CON-SNT-AIRAP1B5

Maintain wireless availability with Cisco SMARTnet coverage for the Aironet 1815M Series. This service package delivers 8x5 support with next-business-day parts replacement, giving IT teams a clear recovery path when access point hardware fails. For branch offices, classrooms, and distributed enterprise spaces, that means fewer extended outages and less pressure on local staff to source replacement hardware. The value of this service is in response speed and predictability. Instead of absorbing the cost and delay of ad hoc repairs, teams get a defined support model tied to Cisco hardware. That helps preserve uptime for user access, voice, and mobility-dependent applications where even a single failed access point can affect productivity. Built for organizations that standardize on Cisco wireless infrastructure, this service is a practical way to protect the investment already made in Aironet 1815M Series hardware. It supports operational continuity without adding unnecessary complexity, making it easier to plan maintenance, manage risk, and keep service levels consistent across sites. Ideal For Supporting branch office wireless access point fleets Maintaining campus connectivity for Cisco Aironet 1815M deployments Reducing recovery time after access point hardware failure Standardizing support coverage across distributed wireless sites Why This Product 1 Next-business-day parts replacement shortens recovery versus standard warranty coverage 2 8x5 support fits business-hour operations without paying for 24x7 coverage 3 SMARTnet aligns support to Cisco Aironet 1815M hardware lifecycle 4 Replacement-based service reduces time spent sourcing emergency spares