Cisco Aironet 1800i Series 8x5 NBD Support (USA Only) | 4 Years, Phone — CON-SSSNT-AIRA9P18

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SKU
CON-SSSNT-AIRA9P18
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Preserve wireless service levels for enterprise access deployments with vendor-backed support for the Cisco Aironet 1800i Series. This USA-only offering provides 4 Years of 8x5 phone technical support paired with next-business-day (NBD) hardware response where applicable. The plan focuses on rapid problem identification via phone, guided troubleshooting, and coordinated hardware replacement to minimize impact on client connectivity and roaming services. Electronic service processing accelerates case intake and routes issues to the appropriate engineering or field teams. Select this support tier when you operate campus, retail or branch Wi‑Fi networks that tolerate business-hour response but require predictable parts logistics and vendor accountability. The investment reduces operational burden on internal teams, shortens repair cycles versus unmanaged replacement, and preserves warranty alignment and authorized parts handling. Ideal For Maintain campus Wi‑Fi with predictable next-business-day hardware replacement Support distributed retail or branch deployments with centralized vendor triage Back up internal networking teams during peak rollout or seasonal demand Ensure warranty-aligned parts and RMA handling for Aironet 1800i fleets Why This Product 1 8x5 NBD response fits business-hours operations versus 24x7 premium SLAs 2 USA-only coverage optimizes domestic logistics compared with global plans 3 Electronic case intake accelerates RMA workflow versus manual processes 4 Focused on access point fleets where NBD response balances cost and availability
  • Product Supported: Aironet 1800i Series Access Points
  • Provided Support: Phone Support
  • Service Characteristic: Electronic case intake and next-business-day parts logistics
  • Service Type: Support Contract
  • Remote Onsite: 8x5 Phone Support with Next Business Day Response (USA Only)
  • Duration Hours: 2,080 Hours
  • Service Duration: 4 Years
  • Service Location: USA Only
  • Service Description: 8x5 phone technical support and next-business-day response for Aironet 1800i
  • Certification Vendor: Cisco
  • Key Feature 1: 4 Year support term for Aironet 1800i Series (USA only)
  • Key Feature 2: 8x5 phone-based technical support during business hours
  • Key Feature 3: Next-business-day on-site/parts response where applicable
  • Key Feature 4: Electronic case handling for expedited triage
  • Key Feature 5: Vendor-approved parts replacement and RMA processing
  • Key Feature 6: Coverage aimed at enterprise campus and branch access points
  • Key Feature 7: Phone escalation path to vendor TAC
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