Cisco Add-On 24/7 Support for MapR Spark 2YR | Per Node Support — UCS-BD-MAS-A-2Y

Keep MapR Spark environments covered with Cisco add-on 24/7 support, priced per node and structured for a 2-year term. This support option is aimed at teams running distributed data workloads where service interruptions, configuration issues, or platform questions can affect multiple users and downstream applications. Per-node pricing makes the model straightforward for procurement and capacity planning. Instead of guessing at broad site coverage, you can map support cost directly to the nodes that matter. That is especially useful in Spark environments where scale changes over time and support spend needs to stay aligned with actual deployment footprint. The 24/7 support model is built for operations that do not stop at business hours. For data platforms supporting analytics, batch processing, or shared compute, access to support at any time helps reduce exposure when issues surface outside the normal workday. A 2-year term also gives teams a longer planning horizon, which can simplify renewals and reduce administrative churn. Ideal For Supporting production MapR Spark clusters running continuous analytics workloads Covering distributed data nodes that require after-hours support access Budgeting support costs by node in expanding Spark deployments Maintaining multi-year support coverage for enterprise data platforms Why This Product 1 24/7 coverage versus business-hours support 2 Per-node pricing versus flat site pricing 3 2-year term versus annual renewals 4 MapR Spark-specific support versus generic data platform coverage