Cisco 5Y SNTC 8X5XNBD for Firepower 2110 ASA — 5-Year SmartNet Support | NBD, Phone — CON-5SNT-FPR211CAP

Sustain Firepower 2110 ASA availability with 5-year Smart Net Total Care (SNTC) 8x5 Next-Business-Day support. This service delivers phone-based technical support, electronic contract handling, and replacement parts coverage to minimize downtime and simplify lifecycle planning. Provide 8x5 NBD hardware replacement with 5-year Smart Net Total Care coverage Deliver phone support with Cisco Technical Assistance Center access Streamline renewals with electronic contract delivery and entitlement records Reduce downtime risk with priority parts replacement via NBD logistics Simplify lifecycle costs with consolidated 60-month support commitment Align support to Firepower 2110 ASA with matched service profile Enable predictable OPEX for firewall maintenance via contracted support Key Features 5-year Smart Net Total Care (SNTC) coverage 8x5 Next-Business-Day hardware replacement Phone-based technical support via TAC Electronic service delivery and entitlement management Designed for Cisco Firepower 2110 ASA Service type: Technical support / Service agreement FAQ Does this service include software updates for the Firepower 2110 ASA? This Smart Net Total Care package focuses on hardware replacement and technical phone support. Software updates and feature entitlement depend on your active software licensing; consult Cisco licensing agreements for image and feature entitlement. What does 8x5 NBD mean in practice? 8x5 Next-Business-Day (NBD) indicates support and parts JTFpment during standard business hours, with replacement parts JTFpped for next-business-day delivery to the covered location, subject to Cisco logistics and regional availability. How do I open a case with Cisco TAC under this contract? You open a case by contacting Cisco TAC via the provided phone numbers using the service contract entitlement. We provide entitlement records and guidance to streamline case creation and expedite parts ordering. Can I upgrade this coverage to 24x7 or faster SLAs later? Yes. Support-level upgrades and alternative SLA options can be requested; they are typically subject to contract amendment and pricing adjustments based on desired coverage and response times.