Cisco 5520 Wireless Controller Support, 8x5 NBD | Enterprise Service — CON-SNT-AIRT5550

Keep Cisco 5520 wireless control environments supported with a service plan built around business-hour coverage and Next Business Day response. For enterprise WLAN operations, controller availability is not optional; it is the control point that keeps access, policy enforcement, and roaming behavior aligned. This support offering is suited to teams that want vendor-backed assistance without waiting through extended outage windows. Phone support helps accelerate triage, while the defined 8x5 schedule gives infrastructure teams a predictable support model for standard operating hours. For procurement teams, the value is in reducing uncertainty. Instead of relying on ad hoc troubleshooting or delayed escalation, this service provides a structured support path for Cisco 5520 wireless control deployments. That makes it easier to protect uptime, plan maintenance, and keep network operations moving with fewer interruptions. Ideal For Supporting enterprise WLAN controller operations during business hours Troubleshooting Cisco 5520 wireless control issues by phone Maintaining support coverage for campus and branch wireless networks Reducing downtime risk for access and policy enforcement services Why This Product 1 8x5 business-hour support versus limited break-fix coverage 2 Next Business Day response for faster issue resolution 3 Phone support for direct troubleshooting access 4 Cisco 5520-specific coverage for controller environments