Cisco 5520 Wireless Controller SNTC-8X5XNBD | 24x7 Support, Enterprise — CON-SNT-AIRT55CA

Protect wireless availability with a 1-year Cisco support service built for the 5520 Wireless Controller. SNTC-8X5XNBD provides 24x7 technical phone support, giving infrastructure teams a direct path to expert assistance when controller issues threaten access, roaming, or policy enforcement. For enterprise WLANs, controller downtime is not a minor inconvenience. It can affect authentication, client connectivity, and the performance of critical applications across offices, campuses, and distributed sites. This service is designed to shorten the time between incident and resolution, helping teams restore service with less disruption and more confidence. The electronic service format simplifies administration and tracking, while the technical support model aligns with environments that need fast, knowledgeable response rather than generic help desk coverage. It is a practical fit for organizations that depend on Cisco wireless infrastructure and want support that matches the operational value of the platform. Choose this service when uptime, response quality, and predictable coverage matter more than low-cost, limited-hour alternatives. Ideal For Supporting campus wireless controllers that must stay available around the clock Covering enterprise WLAN environments with after-hours incident response needs Backing IT teams responsible for Cisco controller troubleshooting and escalation Maintaining support coverage for production wireless infrastructure deployments Why This Product 1 24x7 coverage instead of business-hours-only support 2 Phone-based technical assistance for faster escalation 3 1-year service term for predictable planning 4 Electronic service delivery for easier administration