Cisco 5520 Wireless Controller 3-Year SMARTnet 8x5xNBD | Support — CON-3SNT-CT5520K9

Maintain wireless control continuity with Cisco SMARTnet coverage for the Cisco 5520 Wireless Controller. This 3-year service is designed for environments that cannot afford extended downtime, pairing 8x5 support coverage with Next Business Day exchange replacement. When a covered hardware issue occurs, the service helps accelerate recovery by getting replacement hardware into the repair cycle quickly. For teams running campus, branch, or distributed wireless infrastructure, the value is in reducing operational risk around a critical control point. The Cisco 5520 sits at the center of wireless policy, access, and mobility services, so service coverage matters as much as the hardware itself. SMARTnet support gives procurement and infrastructure teams a clear path to protect the installed base without overbuying unnecessary service tiers. This service is a practical fit for organizations that need predictable support terms, defined replacement coverage, and a vendor-backed response model aligned to business hours. It helps preserve service continuity, reduce time spent sourcing emergency replacements, and support the lifecycle of a controller that anchors wireless access across the enterprise. Ideal For Supporting a Cisco 5520 Wireless Controller in a campus WLAN deployment Maintaining business-hours coverage for branch wireless infrastructure Protecting controller replacement workflows in enterprise network operations Extending service coverage for an installed Cisco wireless control platform Why This Product 1 3-year coverage versus shorter support terms 2 Exchange-based replacement instead of basic assistance only 3 8x5xNext Business Day response for planned operations 4 Cisco service coverage for the 5520 wireless controller