Cisco 5520 Wireless Co SmartNet 8x5xNBD | Support Contract — CON-SNBD-EDU2CT55

Protect wireless operations with support designed for the Cisco 5520 Wireless Controller. This SmartNet service combines 8x5 coverage with next-business-day response, helping IT teams recover faster when hardware problems interrupt service. For environments where wireless access supports users, devices, and business-critical applications, response time matters. A support contract like this helps reduce the operational impact of unexpected failures by providing a defined path to replacement and service continuity. Compared with basic warranty coverage, SmartNet support is built for organizations that need more predictable recovery and less uncertainty during incidents. It is a strong fit for enterprise wireless deployments where uptime, user access, and network stability directly affect productivity. By aligning support coverage to the controller in service, teams can plan around known response windows instead of reacting to unstructured repair timelines. Use this service when the wireless controller is central to daily operations and downtime is not acceptable. It adds a clear support framework around a critical network component, helping procurement and infrastructure teams justify the cost of protection against the cost of interruption. Ideal For Supporting a Cisco 5520 Wireless Controller in production Maintaining wireless access for office and campus users Reducing downtime risk for controller-dependent networks Adding structured support coverage to enterprise wireless infrastructure Why This Product 1 Faster recovery than standard warranty coverage 2 Better fit for production wireless environments 3 Defined response window for planning support 4 Cisco-backed coverage for controller uptime