Cisco 5-Year 24x7x4OS SNTC for 1100 Terminal Gateway | Support Contract — CON-5OSP-C1100TG1
Keep Cisco 1100 Terminal Gateway environments covered with a 5-year Smart Net Total Care plan that includes 24x7x4OS support. For access networks that cannot tolerate long service interruptions, this coverage helps shorten time to resolution and supports faster restoration when hardware issues arise. The value of this service is in the response model: around-the-clock access, four-hour onsite support, and a multi-year term that aligns with the lifecycle of critical network infrastructure. That combination is especially important for terminal, branch, and distributed operations where gateway availability affects connectivity for downstream systems and users. For procurement teams, the five-year term helps simplify planning and reduce the need to renegotiate support every year. For operations teams, it provides a clearer path to vendor-backed assistance when a gateway failure threatens service continuity. This is the kind of support package that makes sense when the gateway is not just another device, but a dependency for the network edge. Ideal For Supporting terminal gateway infrastructure in branch networks Protecting access-layer connectivity for distributed sites Maintaining uptime for critical edge communications Standardizing Cisco support across multi-site gateway deployments Why This Product 1 5-year coverage versus shorter support terms 2 24x7x4OS response versus business-hours-only support 3 Cisco vendor support versus third-party maintenance 4 Onsite response for faster restoration at critical sites
- Pricing Type: Subscription
- Service Type: Support Contract
- Remote Onsite: Onsite
- Bundle Support: Smart Net Total Care
- Covered Period: 5 Years
- Duration Hours: 0 Hours
- Provided Support: Technical Support and Hardware Replacement
- Service Duration: 5 Years
- Service Location: Customer Site
- Product Supported: Cisco 1100 Terminal Gateway
- Language Supported: English
- Service Description: Cisco Smart Net Total Care support for Cisco 1100 Terminal Gateway deployments with 24x7x4OS coverage
- Certification Vendor: Cisco
- Service Characteristic: 24x7x4 Onsite Support
- Key Feature 1: 5-year service term
- Key Feature 2: 24x7 support coverage
- Key Feature 3: 4-hour onsite response
- Key Feature 4: Cisco Smart Net Total Care
- Key Feature 5: For Cisco 1100 Terminal Gateway
- Key Feature 6: Access network support coverage
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