Cisco 5 RE Agent Mobile License for CCX Bundle | Contact Center — CCX-REMOB-B5

Give contact center agents more freedom to respond from mobile devices with a Cisco license bundle built for CCX environments. This package is sized for five agents, making it a focused option for teams that want to extend mobility to a specific group without broadening the deployment beyond what is needed. For operations leaders, mobile access can improve responsiveness when agents are away from a desk, working in hybrid schedules, or covering after-hours workflows. For IT, a targeted license bundle helps keep the rollout controlled, with a clear user count and a narrower scope than a full platform change. Cisco’s CCX ecosystem is often chosen by organizations that need structured contact center capabilities and want licensing that fits into an established environment. This bundle supports that approach by adding mobility for a defined agent set, which can be useful for escalation teams, supervisors, or specialized service queues. The result is a more practical way to extend service coverage. Instead of overprovisioning mobile access across the entire organization, you can equip the agents who need it most and keep the deployment aligned with operational demand. Ideal For Equipping a small group of contact center agents with mobile access Supporting hybrid service teams that need response capability away from desks Adding mobility to escalation or supervisor workflows in CCX Extending coverage for specialized queues without licensing the full team Why This Product 1 Adds mobility for 5 agents instead of licensing a broader workforce 2 Fits CCX environments better than generic mobile communication tools 3 Supports targeted service coverage for specialized teams 4 Keeps contact center licensing scoped to actual mobility needs