Cisco 3YR SNTC Room Kit EQ Codec EQ Quad Cam Support | Onsite Enterprise — CON-3SNT-CSKITEEQ

Maintain room-based collaboration systems with support coverage designed to reduce downtime risk and keep meetings on schedule. This Cisco 3-year Smart Net Total Care plan covers Room Kit EQ, Codec EQ, and Quad Cam environments with 8x5xNBD service coverage, giving IT teams a defined support path when room hardware needs remediation. For organizations that depend on video collaboration across executive rooms, conference spaces, and hybrid meeting environments, support quality matters as much as the hardware itself. A support contract like this helps preserve operational continuity by aligning response expectations with business hours and next-business-day onsite service. That matters when a room system is tied to customer meetings, internal planning, or distributed team coordination. This is the kind of coverage procurement teams choose when the cost of room downtime exceeds the cost of support. It provides a structured service layer around Cisco collaboration hardware, helping IT teams manage incidents with less uncertainty and more predictable outcomes. For premium meeting spaces, that predictability is part of the value. Ideal For Support executive conference rooms that cannot tolerate extended downtime Cover hybrid meeting spaces used for daily internal and customer calls Standardize service coverage across Cisco collaboration room deployments Provide next-business-day onsite response for room hardware incidents Why This Product 1 Covers collaboration room hardware rather than only the endpoint device 2 Includes onsite next-business-day response instead of remote-only assistance 3 Uses a 3-year term for predictable support planning 4 Aligns support coverage to business hours for room operations