Cisco 3YR SNTC 8x5xNBD Catalyst 3850 Service | Enterprise Support — CON-3SNT-C1W38548

Extend support coverage across your Cisco Catalyst 3850 deployment with a 3-year service term designed for business-hour operations. This SNTC package provides 8x5 support with next-business-day response, giving network teams a clear path to vendor assistance when switch issues affect access, performance, or configuration stability. For organizations that run standardized maintenance windows and keep critical changes inside business hours, 8x5NBD support is often the right balance of coverage and cost. It delivers structured access to Cisco support without paying for around-the-clock response that may not match your operating model. That makes it a strong fit for enterprise campuses, branch networks, and controlled production environments. The longer 3-year term also helps simplify budgeting and renewal planning. Instead of managing annual service churn, procurement teams can lock in a multi-year support horizon for a known platform. For infrastructure leaders, that means fewer surprises, clearer lifecycle planning, and a support contract that matches the way the network is actually run. Ideal For Supporting a campus switching environment with weekday business-hour coverage Covering a Catalyst 3850 fleet where next-business-day response is sufficient Reducing annual renewal overhead for a standardized network platform Aligning vendor support to planned maintenance and change windows Why This Product 1 Provides 3 years of coverage instead of a single-year term 2 Uses 8x5 next-business-day support for business-hour operations 3 Includes phone support for direct vendor troubleshooting 4 Fits organizations that want predictable, multi-year support planning