Cisco 3YR Smart Net 24x7x4OS Support | Enterprise Service — CON-3OSP-C240BS2

Maintain service continuity with 3 years of Cisco Smart Net 24x7x4OS coverage. Built for production environments that cannot afford extended outages, this entitlement provides around-the-clock access to support resources and a 4-hour onsite response target for eligible hardware incidents. It is the kind of coverage procurement teams choose when the cost of delay is higher than the cost of assurance. For infrastructure teams, the value is not just access to support — it is the ability to keep recovery windows tight and operational risk predictable. That matters most when the supported platform sits on a critical path for users, applications, or network availability. This service is not sold standalone, so it is intended to be purchased as part of a broader Cisco hardware or solution commitment. Choose this support level when uptime expectations are strict, internal teams need a clear escalation path, and replacement logistics must be handled with discipline. It is a practical fit for enterprise environments that measure service quality in hours, not days. Ideal For Supporting production Cisco infrastructure with strict uptime requirements Covering network hardware in data center and campus environments Reducing recovery time for business-critical Cisco deployments Standardizing support coverage across enterprise infrastructure assets Why This Product 1 24x7 access instead of business-hours-only support 2 4-hour onsite response target for faster recovery 3 3-year term for longer planning horizon 4 Cisco-specific entitlement for eligible hardware