Cisco 3Y CX L1 8X5XNBD 802.11ac AP — 3 Years NBD Support | CX, AP, NBD — CON-L1NB3-AIRAPIKB

Mitigate wireless access-point failures with a three-year Cisco CX Level 1 service designed for 802.11ac AP fleets. This Level 1 offering provides 8x5 case intake and next-business-day onsite parts replacement for covered access points, accelerating mean time to repair and reducing on-premise troubleshooting effort. Ideal for campus and branch deployments where business-hour support and hardware replacement are the primary needs, the contract streamlines logistics through Cisco-authorized field engineers and parts distribution. CX Level 1 is narrowly focused on hardware replacement and case management, which keeps OPEX predictable and simplifies procurement for large AP rollouts. Use this service where you want Cisco accountability for failed AP hardware without the cost of 24x7 technical escalation or advanced engineering services. Ideal For Support campus 802.11ac AP deployments requiring business-hour onsite replacement Cover branch office AP fleets where vendor-managed parts reduce logistics burden Map AP inventory to a single CX Level 1 SKU for faster RMA processing Standardize hardware coverage across multi-site wireless rollouts to control OPEX Why This Product 1 Lower cost than 24x7 engineering plans while retaining vendor hardware accountability 2 Faster physical remediation than depot-only RMA workflows 3 Simplified procurement by mapping AP inventory to a single CX SKU 4 Focused Level 1 scope avoids unnecessary escalation for hardware-only incidents