Cisco 1100 Terminal Gateway 32 Async 24x7x4 Support | Cisco — CON-PSUP-C1100TG1

Preserve access to serial and terminal-connected infrastructure with support designed for always-on operations. This 24x7x4 partner support entitlement for the Cisco 1100 Terminal Gateway with 32 async ports provides around-the-clock coverage and a four-hour response target, helping teams recover faster when terminal access is part of the operational control plane. For environments that still depend on console servers, out-of-band access, and legacy serial devices, response time matters. A delayed repair can block troubleshooting, delay maintenance, and extend outages across multiple systems. This service helps reduce that risk by giving you a defined support path for a gateway that sits at the center of remote access workflows. It is a practical choice for teams that value uptime, predictable service handling, and support coverage that matches the criticality of the device. The result is less uncertainty during incidents and a cleaner procurement story for infrastructure that must stay reachable at all hours. Ideal For Supporting remote console access for distributed data center infrastructure Maintaining out-of-band management paths for critical network devices Keeping legacy serial-connected systems reachable during incidents Providing service coverage for terminal gateways used in 24x7 operations Why This Product 1 24x7 coverage for always-on operations 2 Four-hour response target for faster incident handling 3 Support aligned to 32 async port terminal gateway deployments 4 Better fit for critical access infrastructure than business-hours plans