BUCHER+SUTER TAO for Salesforce CC ED | Cisco Cloud Licensing — BS-TSF-PR-SC

Keep agent workflows inside Salesforce and reduce the friction that slows customer conversations. BUCHER+SUTER TAO for Salesforce - CC ED is positioned for contact-center environments that need telephony access aligned to CRM activity, helping teams manage calls without bouncing between disconnected tools. For operations leaders, the value is control: fewer handoffs, clearer call context, and a more consistent agent experience across service queues. That matters when every second in the queue affects customer satisfaction and every screen change affects productivity. This Cisco-listed cloud licensing item is suited to organizations standardizing on Salesforce-centric service delivery and looking for a purpose-built option rather than a generic add-on. It supports a more disciplined deployment model for teams that need voice workflows tied to enterprise CRM processes, with the kind of fit and finish expected in higher-stakes contact-center environments. Ideal For Deploy Salesforce-connected calling for customer service agents Standardize telephony workflows across a contact center Support CRM-based call handling in enterprise service teams Enable voice access for Salesforce-centric support operations Why This Product 1 Built for Salesforce-centric contact-center workflows 2 More focused than generic telephony add-ons 3 Cisco-backed licensing for enterprise procurement 4 Helps reduce agent context switching