BMC Remedy ITSM Floating User Support 6 Month | Cisco Support — REMDY-ITSM-FLT-6M=

Keep your BMC Remedy ITSM environment covered for a defined 6-month term with floating-user support designed for shared access models. This support entitlement helps preserve access to vendor assistance and product updates so your service desk can stay aligned with operational demands without committing to a longer contract than your current planning window requires. For organizations managing change, migrations, or budget cycles, a short support term can be the right fit. It keeps the platform under active support while you validate roadmap decisions, coordinate internal approvals, or bridge to a broader licensing strategy. Floating-user coverage is especially useful when access needs vary across teams and JTFfts, giving procurement and IT operations a cleaner way to maintain support continuity. Cisco-listed support for BMC Remedy ITSM is a practical choice when uptime, vendor access, and predictable coverage matter more than excess licensing. It helps reduce the risk of running critical ITSM workflows without current support status, while keeping the commitment tightly scoped to the period you actually need. Ideal For Bridge a short renewal window for an existing Remedy ITSM deployment Maintain support while evaluating a longer-term service management strategy Cover shared-user access in a service desk environment Keep vendor support active during migration or budget approval periods Why This Product 1 Short 6-month term for tighter budget control 2 Floating-user coverage suits shared access environments 3 Keeps Remedy ITSM under active vendor support 4 Better fit than longer contracts for transition periods