BlueCat Edge Premier Support 30,000 Users | Cisco Support, Enterprise — BC-EDGE-ES-30000

Sustain critical network services with BlueCat Edge Premier Support for deployments up to 30,000 users. This support offering is intended for organizations that rely on BlueCat Edge to keep DNS and IP address management accurate, available, and ready for change at scale. When network services sit at the center of application access, identity workflows, and remote connectivity, support quality matters. Premier support gives infrastructure teams a direct path to the vendor when issues need faster attention, deeper product knowledge, or coordinated escalation. That can shorten troubleshooting cycles and reduce the operational drag that comes with complex environments. For procurement teams, this tier helps align support investment with larger user populations and higher service expectations. It is a practical choice for enterprises that want more than basic coverage and need a support model sized for broader deployment impact. For BlueCat Edge customers, it helps protect the services that keep the network predictable. Ideal For Supporting a BlueCat Edge deployment across a large enterprise user base Maintaining DNS service continuity for business-critical applications Backing IPAM operations in a distributed infrastructure environment Providing vendor escalation coverage for teams standardizing on BlueCat Edge Why This Product 1 Sized for deployments up to 30,000 users 2 Premier support tier for BlueCat Edge 3 Built for larger enterprise service impact 4 Stronger fit than entry-level support for complex environments