Avaya PASS Technology Support Base 24x7x4 On-site | Maintenance, Parts & Labor — 7S0600UWWW

Reduce service interruptions and protect revenue by deploying Avaya PASS Technology Support Base. This on-site maintenance service provides 24x7x4-hour response, parts and labor coverage, phone and web support, software updates and emergency consulting to restore voice and data infrastructure quickly. The service is designed to lower total cost of ownership through predictable maintenance spend and on-site expert intervention when issues escalate beyond remote troubleshooting. On-site technicians deliver hardware maintenance and parts replacement to remove logistical delays; electronic and physical service coverage ensures both software and hardware paths are supported. Use this offering where high-availability voice platforms, contact center appliances, or converged network elements require a guaranteed, measurable support SLA and rapid remediation without escalating internal staff burden. Ideal For Protect carrier-grade Avaya telephony and contact center appliances with guaranteed on-site response Extend OEM coverage for converged voice/data racks to meet enterprise SLAs Supplement internal NOC teams with vendor emergency consulting during major outages Ensure rapid hardware replacement for on-prem communication gateways Why This Product 1 Provides guaranteed 24x7x4-hour on-site response versus remote-only plans 2 Includes parts & labor rather than labor-only entitlements 3 Combines phone, web and emergency consulting for escalations 4 Targets both electronic and physical service needs for voice/data systems