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Electronic HP Care Pack Active Care Next Business Day Solution Support

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SKU

U52WBE

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Details

Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Active Care Next Business Day Solution Support - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 830 G10, 830 G9, 840 G2, 840 G9, 84X G10, 860 G9, 86X G10
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 830 G10 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 years Technical support - remote firmware update - 4 years Product info support - web knowledge base access - 4 years
General
Class of Equipment	Notebooks
Full Contract Period	4 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor