ASR 920 Advanced Metro IP Access Services E-Delivery Pak | Cisco Support — L-ASR920-S-A=

Protect metro access infrastructure with a support package designed for operational continuity. ASR 920 Advanced Metro IP Access Services E-Delivery Pak combines 24 x 7 coverage, 4-hour on-site response, and parts-and-labor service to help resolve hardware and software issues quickly when uptime matters most. This 3-year service offering is suited for teams that need more than basic break-fix support. It adds remote diagnosis, onsite repair when required, and coordinated technical assistance to reduce the time between incident and recovery. The electronic and physical service format supports practical deployment and service administration across enterprise environments. For infrastructure teams responsible for access-layer availability, this package helps limit disruption and preserve service levels without carrying excess spare inventory. It is a strong fit for organizations that value predictable support terms, faster remediation, and a direct path to vendor-backed assistance for Cisco metro access hardware. Ideal For Supporting metro access routers in carrier and enterprise edge environments Maintaining uptime for branch aggregation and access-layer infrastructure Reducing recovery time for production network incidents Extending vendor-backed support for deployed Cisco ASR 920 hardware Why This Product 1 Includes 24 x 7 x 4-hour on-site response 2 Covers both hardware and software issue resolution 3 Provides 3-year vendor-backed service coverage 4 Adds parts and labor support for faster remediation