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HPE Foundation Care 24x7 Service

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SKU

H82P4E

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Details

HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

Specifications

General Information
Category	Technical support or help desk services
Description	HPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 6000 48G Class4 4SFP 740W Switch
Manufacturer	Hewlett Packard Enterprise
MSRP	$2,753.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HPE Aruba 6000 48G Class4 4SFP 740W Switch
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 years Product info support - web knowledge base access - 4 years New releases update - 4 years
General
Full Contract Period	4 years
Location	On-site
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week
Service Included	Parts and labor