4 YEAR ADVANCED EXCHANGE MB2338 — Lexmark HPE 24x7x4 On-site, 5 Year | Advanced Exchange, Care Pack — 2362780

Prevent extended outages and restore device capacity quickly with on-site advanced-exchange coverage for Lexmark equipment. This 4 year plan provides rapid, business-hours-agnostic response (24 x 7 x 4 hour) paired with parts replacement and repair to remove triage burden from internal teams. The service delivers a predictable support pathway—field technician dispatch, failed-unit exchange or repair, and covered parts & labor—so procurement can justify higher upfront spend with measurable reductions in mean time to repair and operational disruption. Ideal for distributed print environments, production printers, and campus imaging fleets that require tight SLA commitments. Documentation, service escalation, and on-site execution ensure SLAs are actionable and auditable for compliance and asset lifecycle planning. Ideal For Sustain campus printing during term-heavy academic months Ensure continuity for retail point-of-sale receipt printers Maintain production print lines in manufacturing facilities Cover distributed office fleets with consolidated service billing Why This Product 1 Deliver guaranteed 24 x 7 x 4 hour on-site response versus basic depot-only warranties 2 Include parts & labor under one SKU to avoid surprise service bills 3 Justify higher contract cost with measurable MTTR and reduced operational disruption 4 Prefer advanced exchange for production printers where speedy swap-out reduces lost output