Cisco Catalyst 8500 12-Port SFP+ SNTC 24x7x4OS | Enterprise Support — CON-3OSP-C8500L8X

Maintain service continuity on Cisco Catalyst 8500 Series platforms with 3 years of Smart Net Total Care coverage. This support contract is designed for environments where routing uptime matters, giving infrastructure teams access to Cisco technical assistance around the clock and a 4-hour onsite response target for eligible issues. For enterprise networks, the value is in speed and predictability. When a branch, campus edge, or WAN aggregation layer depends on the Catalyst 8500, delayed recovery can ripple across users, applications, and remote sites. This service helps reduce that risk by pairing 24x7 support with structured escalation and replacement coordination, so your team can move from incident to resolution with less friction. It is a practical fit for organizations standardizing on Cisco routing platforms and looking to protect the investment already made in the hardware. Rather than absorbing the cost and delay of ad hoc break/fix response, procurement and operations teams get a defined support term, clear service expectations, and a support model aligned to business-critical infrastructure. Ideal For Protecting branch edge routers that must stay online after a hardware fault Supporting campus or WAN aggregation nodes with defined response coverage Standardizing support for Cisco Catalyst 8500 deployments across sites Reducing operational risk for network teams managing business-critical routing Why This Product 1 24x7 support coverage versus business-hours-only plans 2 4-hour onsite response target for faster recovery 3 Cisco-backed support for Catalyst 8500 platforms 4 3-year term for predictable lifecycle planning