Cisco CON-3SNTP-C100016T 3-Year Smart Net Total Care | Catalyst 1000 — CON-3SNTP-C100016T

Keep your Catalyst 1000 deployment supported around the clock with Cisco Smart Net Total Care. This 3-year service plan is built for teams that need fast access to Cisco expertise, software updates, and practical troubleshooting resources when network issues can’t wait. With 24x7x4 coverage, you get a defined response window that helps reduce operational risk and keeps access-layer infrastructure aligned with business uptime requirements. For environments that depend on stable wired connectivity, this service adds more than break-fix support. It gives your team direct phone access, web knowledge base resources, and software update coverage to help maintain performance and address issues before they spread. That matters when the switch is carrying user access, voice, and edge connectivity across branch, campus, or distributed office sites. Cisco Smart Net Total Care is a strong fit for organizations that want predictable support for a specific Catalyst platform without overbuying broader service tiers. It helps protect the value of the hardware investment while giving operations teams a clearer path to resolution when incidents occur. Ideal For Support branch office Catalyst 1000 switches that must stay online after hours Maintain access-layer coverage for campus networks with limited local IT staff Backstop network operations teams that need faster escalation paths for switch issues Keep Cisco software current on production switching infrastructure Why This Product 1 3-year coverage versus shorter renewal cycles 2 24x7x4 response window for faster escalation 3 Includes software updates and upgrade access 4 Built for Catalyst 1000 access-layer support