HP Poly+ - Technical support
HP Inc.'s Poly+ offers a locally installed software service and support solution designed to meet the needs of businesses requiring reliable technical support. With a commitment to providing swift response times, Poly+ ensures that severity level 1 issues are addressed within 30 minutes, and support is available 24 hours a day, 7 days a week. This service includes phone and e-mail consulting, catering to a wide range of technical support needs. Whether it's a critical issue that needs immediate attention or a less urgent matter, Poly+'s dedicated support team is ready to assist, ensuring minimal downtime and maximum operational efficiency.
| General Information | |
|---|---|
| Category | Maintenance or support fees |
| Description | HP Poly+ - Technical support - for Poly CloudConnect Lite powered by Pexip ERC Premium for Microsoft Teams - phone consulting - 3 years - 24x7 - response time: 30 min |
| Manufacturer | HP, Inc. |
| UNSPSC | 81112201 |
| Main Specifications | |
| Header / Brand | Poly |
| Packaged Quantity | 1 |
| Service & Support / Type | Technical support |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 3 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Software | |
| Installation Type | Locally installed |
| Software Title | Poly CloudConnect Lite powered by Pexip ERC Premium for Microsoft Teams |
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- for Poly CloudConnect Lite powered by Pexip ERC Premium for Microsoft Teams
- phone consulting
- 3 years
- 24x7
- response time: 30 min
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